Frequently Asked Questions

Everything you need to know about our bounce house rental service

The rental is $300 plus tax. A $100 deposit is required to reserve your date and is applied toward your total.

Note: To complete your booking, you'll need to sign a waiver and acknowledge our rental policies when you submit your deposit.

Each rental includes:

  • ✓ A white bounce house with slide
  • ✓ Decorative rug and shoe basket
  • ✓ Free delivery within 25 miles of Fitchburg, WI (53719)
  • ✓ Full setup and takedown service

Size:

13' L x 13' W x 10' H

Weight Limit:

650 lbs. (about 6–8 kids at a time)

Age Limit:

13 and under

Balloon Garlands:

Yes! It has hooks for attaching your own garlands.

We can set up:

  • ✓ Outdoors on grass, turf, or concrete (must be flat and level)
  • ✓ Indoors if space allows (minimum 15' x 15' area with 11' vertical clearance)
Important: We do not set up on gravel, rocks, or dirt.

Just a standard power outlet within 50 feet of the bounce house setup location.

  • • We set up the morning of your event, between 9 AM – 4 PM, based on your start time
  • • Pickup is same-day after your event ends
  • • Late-night pickup (after 9 PM) is available for an extra $75
  • • You'll get a text the day before to confirm your delivery window

To protect the bounce house and all little jumpers, please avoid:

  • ❌ Shoes, food, drinks
  • ❌ Face paint, water play, glitter, confetti
  • ❌ Pets or sharp objects inside the bounce house
Important: A $75 cleaning fee may be applied if these rules aren't followed.

Customer Cancellations:
  • • More than 7 days before: Full refund
  • • Less than 7 days before: Deposit is forfeited
  • • Within 2 days: No refund
Weather Cancellations (by Bouncetique):
  • • Full refund or free reschedule
  • • No refunds after setup is complete

If we cancel due to unsafe weather (e.g. high winds, rain, or lightning), we will contact you to:

  • • Cancel with a full refund, or
  • • Offer a free reschedule, subject to availability
Important: Once the bounce house is delivered and set up, no refunds will be issued.

  • • A $100 deposit is due at the time of booking
  • • The remaining balance is due 3 days before your event
  • • If final payment isn't received, we will not deliver or set up, and your deposit is forfeited
Important: Booking isn't complete until you've signed the waiver and agreed to our rental terms.

Still have questions?

Email us at [email protected]